Gina Trapani, coder and blogger - The Official Web Site

Recently

January 2012
- Released the iOS version of Todo.txt Touch for the iPhone, iPod touch, and the iPad. Buy it here.
- CTO of the United States Aneesh Chopra thanked me for encouraging the White House to reject SOPA. Eight days after the White House's response, SOPA was withdrawn.
- Engadget interviews me for their 25th issue of Distro.
December 2011
- TV.com readers name This Week in Google "Best Web Tech Show" of 2011.
- Lifehacker bloggers take 9 out of the top 10 spots on ReadItLater's Most Saved Authors of 2011 list; I came in at #6.
November 2011
- After 8 alphas, 17 betas, and 1,342 commits by more than 60 contributors over 20 months, ThinkUp comes out of beta. Here's the press coverage.
- Quoted in The Morning News' article Home for the Holiday Tech Support.
- Tweet-quoted in Caroline Drucker's Ignite talk, How to Get More Women in Tech in Under a Minute.
October 2011
- Todo.txt Touch for iOS development is underway. Help the open source community by contributing code or testing the app in progress.
- Comedian Steve Martin uses ThinkUp to publish a book of his tweets.
- Quoted in Dinah Sanders' new book, Discardia.
September 2011
- Contributed an essay to End Malaria, a new business book whose purchase prices goes to Malaria No More. My co-authors included Kevin Kelly, Dan Pink, Jeff Jarvis, David Allen, and Steven Johnson.
August 2011
- Computerworld's Android Power blog includes me on its list of 25 interesting Android experts to follow on Twitter.
- The Huffington Post includes me on their list of 27 Female Founders In Tech To Follow On Twitter.
- Presented Open Source 101 at local San Diego tech gathering, Refresh SD. Here's the San Diego Union-Tribune coverage of the event.
July 2011
- Served as a judge on DonorsChoose.org's Hacking Education contest.
- Patrick Norton at Tekzilla interviews me about ThinkUp and developing open source software.
- A week after launch to selected field testers, Mark Zuckerberg is the most followed person on Google+. At #10 on the list, I'm the most followed woman on the service.
June 2011
- The third edition of Lifehacker the book is now shipping. Get your copy on Amazon or in your local bookstore.
- The New York Times quotes me in a style piece about business cards going the way of the landline: Business Cards Go Paperless, or Almost.
- Linux.com covers the current state of the Todo.txt apps universe in Nathan Willis' piece, Task Management from the CLI to Android with Todo.txt.
May 2011
- IEEE Spectrum quotes me in 5 Technologies That Will Shape the Web.
- Attended Google I/O 2011 and covered it live for This Week in Google.
April 2011
- Spoke at GitHub's inaugural conference, CodeConf. Here's the full transcript of my talk: Your Community Is Your Best Feature.
- Did a fun shoot with portrait photographer Bill Wadman who made me look way better than I do in real life in the final photos.
March 2011
- TIME magazine includes me on their list of 140 Best Twitter Feeds.
- Had the privilege of pitching my worst web site idea to a venture capitalist along with 7 other hilarious presenters on Andy Baio's Worst Website Ever panel at South by Southwest Interactive 2011. My idea didn't get funded, but the session was one of the best of the conference.
- PCMag includes me on their Twitter Top 100 List.
February 2011
- WorkAwesome's Mike Vardy interviews me in a short podcast about ThinkUp, Todo.txt, standing desks, Lifehacker, and getting things done.
- Laptop magazine includes me on their list of The Most Important Women in Mobile Tech 2011.
January 2011
- Released my first Android app, Todo.txt Touch, a mobile todo.txt manager which integrates with Dropbox and complements the Todo.txt CLI.
- December 2010
  - Announced the upcoming third edition of the Lifehacker book, due out in 2011.
  - iTunes names This Week in Google one of the Best Podcasts of 2010.
- November 2010
  - Attended the Federal Communication Commission's first ever Open Developer Day at FCC headquarters in Washington, DC. O'Reilly's Gov 2.0 correspondent Alex Howard interviewed me for the FCC Tech Cast. Watch the video.
  - Met with several groups at the White House, including the New Media team responsible for whitehouse.gov and beyond, about how social media can become a useful part of the democratic process, with my new co-worker, Andy Baio. Here's Andy's writeup on our DC trip.
  - My book, Upgrade Your Life, is now available in Chinese.
- October 2010
  - Code for America releases their customized ThinkUp installation.
- September 2010
  - Released ThinkUp's first beta, along with a completely revamped project web site, thinkupapp.com.
  - Inspired by The Complete Guide to Google Wave, Kevin Purdy publishes The Complete Android Guide, a print book, e-book, web site, and community for and by Android enthusiasts.
- August 2010
  - The Great Work Blog interviews me about twisty career paths, pro blogging, and ThinkUp.
  - Google pulls the plug on Wave, and I talk to InformationWeek and Network World about it. As the author of one of the only books on Google Wave, here's my full take on the shutdown.
- July 2010
  - ThinkTank gets a new, punchier name: ThinkUp.
  - Mashable includes me on their list of 15 Developer/Hacker Women to Follow on Twitter.
  - Presented "How to Open-Source Your Webapp" at BarCamp San Diego 7 using ThinkTank as an example. Here's the public wave I used during my talk.
- June 2010
  - Bob Walsh and Patrick Foley interview me about ThinkTank and tech in general on an episode of The Startup Success Podcast.
- May 2010
  - Attended the Google I/O developer conference in San Francisco, CA.
  - Jerry Brito interviews Anil Dash and me on an episode of the The Surprisingly Free podcast about ThinkTank and using insights from social media to shape policy.
- April 2010
  - Fast Company includes me on their Most Influential Women in Technology 2010 list. Thanks, FC!
  - Published Who said tweets are trivial? on CNN.com.
  - Computerworld's Mitch Wagner does a great writeup about ThinkTank, and interviews me about it, self-publishing, and tech in general on his podcast, Copper Robot.
  - Dan Benjamin interviews me on his excellent podcast, The Pipeline, about Lifehacker, ThinkTank, and book publishing.
- March 2010
  - Published the cover story in the April issue of Maximum PC magazine, The Power Users Guide to Google Apps.
  - Spoke on the "Coding for Pleasure: Developing Killer Spare-Time Apps" panel at South by Southwest Interactive with Adam Pash and Matt Haughey.
  - Published Google Wave for Meeting Professionals in the March issue of One+ magazine.
  - Happy to receive a Happy Webbie.
- February 2010
  - Joined Expert Labs as their first Project Director. I'll lead development on ThinkTank, an open source crowdsourcing platform whose first client will be the White House for the Grand Challenges initiative. Here's the full announcement.
  - Launched my new Work Smart video series and column at Fast Company.
  - Voice of San Diego profiled me in an article called "A Geek Sensibility." Here are some outtakes from the photo shoot for the story.
  - Featured in a short blurb in the March issue of O, The Oprah Magazine.
- January 2010
  - Had the privilege of being one of the first ever civilian bloggers to go out for a dive in a Los Angeles class fast attack Naval submarine. Here are photos from the trip.
  - Android and Me interviews me about my own Android use, space travel, cloud comforters, third-party ROMs, and my favorite gadgets.
  - The New York Times includes @ginatrapani on their list of "Nine to Follow Among Millions" on Twitter.
- December 2009
  - Renamed Twitalytic ThinkTank; details on the development roadmap.
- November 2009
  - Released the Preview Edition of The Complete Guide to Google Wave as a DRM-free PDF.
  - Gave a keynote presentation at the Web 2.0 Expo conference in New York City called Making Sense of Google Wave. Watch the video.
  - Interviewed by Dan Patterson of ABCNews.com about development and Google Wave.
- October 2009
  - Launched my new book, The Complete Guide to Google Wave, which is free to read and share online.
  - Discussed Google Wave and Twitter geolocation on FOXNews.com's Gadgets and Gear with Clayton Morris.
- September 2009
  - Appeared on episode #160 of MacBreak Weekly with Merlin Mann and Leo Laporte.
- August 2009
  - Published Save money with Web-based money managers at Macworld.
  - Launched This Week in Google (TWiG), a new podcast with Leo Laporte and Jeff Jarvis.
  - Mediaite asks me 5 questions about journalism and my web habits.
  - Guest-curated a collection of nerdy/nostalgic art at 20x200.
- July 2009
  - Published the code for Twitalytic, a Twitter data crawler, archiver, and statistics generator which I use to crowd-source blog posts.
  - Published a column in the August issue of T3 magazine on why you should ditch the user manuals that came with your gadgets (page 40, article not yet online).
- June 2009
  - Published Gmail Power Tools in the July issue of Macworld.
  - Contributed to Customize the OS X Workspace and Manage Files in OS X Your Way in the July issue of Macworld.
  - Launched Work Smarter, my new weekly blog at HarvardBusiness.org.
  - Joined the advisory board at Pelotonics, LLC.
  - Joined Mitch Wagner on his Copper Robot interview show in Second Life on springtime developments at Apple.
- May 2009
  - Joined Leo Laporte, Jeff Jarvis, Jake Jarvis, and Don Tapscott on an episode of This Week in Tech.
  - Marci Alboher interviews me about career transitions, at her new Yahoo! blog, Working the New Economy.
  - Appeared on an episode of CBC Radio's The Spark alongside Anil Dash to talk about Dash's new project, Last Year's Model. (MP3 available.)
- March 2009
  - Contributed a short section on automating your money to Ramit Sethi's new personal finance book, I Will Teach You To Be Rich. (Now a New York Times bestseller!)
  - Joined Leo Laporte on an episode of This Week in Tech.
  - Spoke on a panel called Curating the Crowd-Sourced World moderated by Jen Bekman at SXSW Interactive in Austin, TX. (Podcast now available.)
  - Lifehacker takes home the Best Computer or Technology Weblog award in the 2009 Bloggies.
  - Published How to Make Your Small Business Look Big at Harvard Business Online.
- February 2009
  - Launched Smarterware, my new personal blog on software and self-improvement; here's the full story.
  - Mark Glaser at PBS's MediaShift blog interviews me for a "Thought Leader Q&A": Productivity Guru Gina Trapani Balances Blogging, Coding, Community.
  - TIME magazine names Lifehacker one of the best 25 blogs of 2009.
  - Technology podcaster extraordinaire Leo Laporte has me join him on an episode of his net@night show with Sarah Lane, then on an episode of This Week in Tech (TWiT) with Cory Doctorow, Ryan Block, and Robert Heron. (Downloadable MP3s available.)
  - The BlogHerald interviews me about stepping down from Lifehacker and starting up Smarterware.
  - Published How to Mitigate the Urgent to Focus on the Important at Harvard Business Online.
- January 2009
  - Transitioned from lead editor to weekly feature writer at Lifehacker.
  - Featured in chapter five of Jonathan Fields' new book, Career Renegade.
  - Published How to Write To-Do Lists That Work at Harvard Business Online.
  - Fast Company includes me on their list of The Most Influential Women in Technology .
- December 2008
  - Quoted in the January issue of GQ magazine's productivity package on managing email overload.
- November 2008
  - Profiled in the December issue of San Diego magazine Riviera on page 84 in the Culture section, in an article entitled "Geek Chic."
- October 2008
  - Carrie and Danielle interview me about my favorite books and best inspirations, and let me ask a question in their Daily Q&A: What's the best thing that's going to happen to you tomorrow?
  - Published Plex: The Front Row Alternative in the November issue of Macworld.
  - Quoted in a Money magazine article on how to look good in Google search results.
- September 2008
  - I'm riding a solar-powered, GPS-enabled, auto-photo snapping bicycle around San Diego. Here's the full story, and here are the photos I've taken around town.
  - CBC Radio's Nora Young interviews me about the Flickr Bike while I ride it around Mission Bay Park on a windy afternoon.
  - Leo Babauta of Zen Habits interviews me about Lifehacker and Upgrade Your Life.
  - Funny guy Mike Vardy goofs off with me in a fun interview.
  - The Japan Times quotes me in an article about "Urawaza"--quirky but clever everyday Japanese tricks.
- August 2008
  - Published 20 Tech Habits to Improve Your Life at PC World.
  - Served on the panel of judges for Mozilla Labs' Extend Firefox 3 contest.
  - Scott Berkun at Harvard Business interviews me on what a Lifehacker MBA would look like among other productivity topics.
- July 2008
  - The New York Times' Marci Alboher interviews me about programmer productivity habits, passwords, to-do lists, cloud computing, and my dirty little (unproductive) secret. Here's the full Q&A.
  - Dan Schawbel at the Personal Branding Blog interviewed me about Upgrade Your Life, personal branding, and online survival skills.
  - Contributed to the Portable Office feature story in the August issue of Macworld magazine.
  - Included on North x East's list of 50 most influential female bloggers.
- June 2008
  - Former Daily Show correspondent Rob Corddry says he's addicted to Lifehacker in the July issue of Geek magazine.
  - Published Get Organized in Gmail in Macworld magazine.
  - Upgrade Your Life is now available for the Kindle.
  - The July issue of Bottom Line/Personal interviews me on choosing smarter computer passwords.
- May 2008
  - The Let's Talk Computers radio show interviews me about Upgrade Your Life. Listen to the interview here.
  - PC World includes Lifehacker in their 100 Best Products of 2008.
  - Cheryl Coward interviews me about being out in the tech field in a Lifehacker profile for AfterEllen.com.
  - Gretchen Rubin of the Happiness Project blog interviews me about what makes me happy.
- April 2008
  - Keynoted the Lifehacking Academy in Amsterdam on April 17th.
  - Published Organize Your Life With Free Online Tools at PC World magazine.
  - Slate includes Lifehacker in their roundup of the best books, articles, and web sites for helping you organize your life. (Also appeared in The Washington Post.)
  - TIME.com includes Lifehacker in their 2008 Top 25 blogs list.
- March 2008
  - The second edition of the Lifehacker book, entitled Upgrade Your Life, is now available! Order your copy now from Amazon or check out the official Upgrade Your Life book web site.
  - Lifehacker.com takes home the Best Computer or Technology Weblog Award at the Eighth Annual Weblog Awards.
  - Appeared on G4's Attack of the Show in a live interview about Lifehacker. View the video clip.
  - The Associated Press interviews me on multi-tasking and email overload.
  - The Austin American-Statesman interviews me about how Lifehacker was born and being nice on the internet.
  - Presented a talk entitled "Personal Productivity is Personal: Choosing What YOU Need to Overclock Your Workday" at O'Reilly's Emerging Technology conference in San Diego, California.
  - Author Tim Ferriss interviews me about my work styles, routines, and the lines between life and work.
  - Sat on a panel entitled Social Network Coups: The Users are Revolting! at the 2008 South by Southwest Interactive Festival in Austin, Texas.
  - BlogTalkRadio interviews me about Upgrade Your Life.
- February 2008
  - The March issue of Real Simple magazine includes Lifehacker in their list of Best Organizing Blogs (page 127).
- January 2008
  - Presented a talk at Web Directions North about the Firefox extension I compiled, Better Gmail. (Full session description, slide deck and transcript)
  - CBC Radio's Nora Young interviews me about resolutions and New Year's life hacks.
  - Bruce Barber interviews me on his NPR show, "The Real Life Survival Guide."
- December 2007
  - Forbes.com includes me in their "Web Celeb 25" list, alongside folks much more deserving of the title "web celeb" than I am.
  - The Miami Herald names Lifehacker one of the best business books of 2007, alongside Mark Frauenfelder's Rule the Web.
- November 2007
  - O, The Oprah Magazine cites my "Trusted Trio" system in a piece on how to organize your email.
  - Released the Better Gmail 2 Firefox extension.
  - Featured in Michael A. Banks' new book, Blogging Heroes: Interviews with 30 of the World's Top Bloggers. View a PDF of my interview for the book.
  - Tech reporter Sree Sreenivisan recommends Lifehacker.com on Channel 4, WNBC News in New York. (Video clip.)
  - The International Mentoring Network Organization (IMNO) interviews me about goals and blogging.
  - Released the Better YouTube Firefox extension.
- October 2007
  - PC Magazine includes Lifehacker in its list of the Favorite 100 Blogs.
  - Lifehacker raises over $4,500 for educational projects at DonorsChoose.org's LitLiberation campaign.
  - Geek Illustrated interviews me about my early experiences with tech and why smart is the new sexy.
  - Conversation Agent's Valeria Maltoni interviews me for her "Meet the (New Media) Editor" series on traditional publishing and online media.
- September 2007
  - Published "Toolkit for Type A's" feature story in the Oct/Nov issue of ReadyMade magazine (page 68).
  - The Globe and Mail interviews us for an article on the productivity media boom entitled Too busy organizing to be productive. Here's the full interview transcript.
  - Wired News covers Lifehacker's participation in Blog Action Day.
  - Writer Shanna Trenholm includes Lifehacker on her list of recommended web sites in the San Diego Tribune.
- August 2007
  - Contributed to Macworld magazine's September issue cover feature on managing your money on your Mac with alternatives to Quicken (page 72).
  - Published Maximum PC magazine's September issue feature on getting organized with a personal wiki (page 40).
  - Sourced by the Wall Street Journal in an article entitled Ten Things Your IT Department Won't Tell You.
  - Interviewed live on WNYC's Brian Lehrer Show with WSJ reporter Vauhini Vara about her story, Ten Things Your IT Department Won't Tell You.
- July 2007
  - Contributed to the Geek Factor section in the August issue of Macworld magazine.
  - Contributed to Wired magazine's second annual HOWTO issue.
  - Released version 1.0 of the Better Gmail Firefox extension, which is now available in 25 languages, includes over 30 Gmail enhancements and has been downloaded from Mozilla Add-ons over 70,000 times.
  - The Work It, Mom! web site interviews me about life hacks for busy Moms.
- June 2007
  - Time magazine introduces its readers to life hacking, with nice mentions of Lifehacker.com and Lifehacker the book.
  - PC World includes Lifehacker.com in their list of "100 Blogs We Love."
  - BoingBoing's Mark Frauenfelder interviews me on his call-in radio show, Rule the Web (podcast available).
  - Contributed a small piece in Mark Frauenfelder's new book, Rule the Web.
  - Joe Wikert of Wiley (Lifehacker the book's publisher) interviews me on on book authoring and blogging.
  - Published "Stuff That Simplifies" story in the July/August issue of Women's Health magazine.
  - Gave a "Life Hacks 101" presentation at the Law School Admission Council's Annual Meeting in Tucson, AZ.
  - Weblog LifeTwo interviews me on happiness, productivity and self-improvement.
  - May 2007
    - Launched my new monthly "Essential Wisdom from Gina Trapani" column in Women's Health magazine's June issue (page 56).
    - Released the Better Flickr, Better GReader, and Better Google Calendar Firefox extensions.
    - Life coach Paula Gregorowicz interviews me about Lifehacker and being a woman in technology.
  - April 2007
    - Released the Better Gmail Firefox extension.
    - ProBlogger talks with me about the inner workings of Lifehacker.com in a two part interview.
  - March 2007
    - Paul Gillin interviews me on an episode of Ziff Davis' Innovations podcast.
    - The Zen Habits weblog interviews me on goal-setting, habits and productivity.
    - Arts and humor mag Quirkee.com interviews me with 20 fun questions, like "When was the last time you spoke to your mother?"
    - Moderated the Self-marketing for the Freelance Geek panel at SXSW Interactive in Austin, Texas. Podcast available.
    - Lifehacker.com takes home a 2007 Bloggie Award for Best Group Weblog at SXSW Interactive.
  - February 2007
    - WNYC's Brian Lehrer show hosts myself and Marian Bateman from the David Allen Company to discuss personal productivity. (MP3 available)
    - The New York Times covers Lifehacker in an article entitled Consumers Have Allies on the Web.
    - Mario Armstrong interviews me about Lifehacker the book in his public radio segment, The Digital Cafe.
  - January 2007
    - The Wall Street Journal Online profiles me in Lifehacker Draws Visitors With Time-Saving Tech Tips.
    - Newsweek interviews me about Lifehacker in an article entitled Free Your Mind.
    - The BBC publishes my hot tech pick of 2006, Parallels.
    - Published "How 2.0: 5 Things... That Can Help You Control Your Finances" in the January issue of Popular Science.
  - December 2006
    - Developer Scott Hanselman interviews me on an episode of the HanselMinutes podcast. Here are links to what we chatted about.
    - The Boston Globe quotes me in an article entitled Take control of your career in time. (Author's blog.)
    - The Miami Herald calls Lifehacker.com "one-stop shopping for simplifying and speeding up your digital life."
    - The CenterNetworks blog interviews me about Lifehacker.com and Lifehacker the book.
  - October 2006
    - My first book, Lifehacker: 88 Tech Tricks to Turbocharge Your Day, is now available for pre-order on Amazon.
    - Personal finance blog Queercents interviews me.
  - September 2006
    - Served as a judge at Yahoo!'s first Open Hack Day event.
  - August 2006
    - TIME magazine interviews me in their Q&A: The Coolest Bloggers feature.
    - Published "Ask a Geek: How (and why) should I encrypt my data?" in the September issue of Popular Science.
    - Dan Portnoy interviews me on an episode of The Drop podcast, along with Grammy-nominated former frontwoman of pop band Sixpence None the Richer, Leigh Nash.
  - July 2006
    - Contributed to WIRED Magazine's August issue's HOW TO section.
  - June 2006
    - Writer Susie Bright interviews me on her excellent Audible.com radio show, In Bed.
    - How Stuff Works features Lifehacker as their Blog of the Week, including an interview.
    - Italian daily newspaper Corriere della Sera features me in their Technologia & Passioni section. (See the print layout.)
    - The Economist mentions Lifehacker alongside 43 Folders in an article entitled "Reprogram your life." (June 10-16 issue.)
  - May 2006
    - WIRED magazine gives Lifehacker a 2006 Rave Award. (See the print magazine layout.)
    - Published "How 2.0: 5 Things... You Can Use to Find Music You Never Knew You Liked, Free" in the June issue of Popular Science.
  - April 2006
    - Google Current TV interviews Keith Robinson and myself about Lifehacker. (Watch the video).
  - March 2006
    - Participated on a panel entitled "DIY Now More Than Ever" at the South by Southwest Interactive Festival in Austin, Texas. (Listen to the podcast.)
    - Quoted in Getting Real, 37 Signals' popular e-book about building web applications with small teams.
  - February 2006
    - JANE magazine calls Lifehacker "Unbelievably fascinating" in the reviews section of their February issue (page 37).
  - January 2006
    - Interviewed on New York's 99.5FM WBAI Wakeup call radio show on getting organized for the New Year.
    - Lifehacker nominated for three 2006 Bloggie awards: Weblog of the Year, Best Group Weblog and Best Computers or Technology Weblog.
    - Attended Microsoft Search Champs event at Microsoft headquarters in Redmond, Washington.
  - November 2005
    - Presented a talk entitled "From computer hackers to lifehackers: personal productivity in the digital age" to Yahoo! employees at Yahoo! headquarters in Sunnyvale, California
    - Published "Top 25 Software Upgrades" story in the November issue of Laptop Magazine.
  - October 2005
    - PC Magazine lists Lifehacker in its Top 101 Web sites.
    - Attended MSN Search Champs at the Microsoft campus in Redmond, Washington; eWeek coverage entitled Microsoft Camp Studies Blog Search quotes me.
    - CNET News.com includes Lifehacker in the Digital Lifestyle section of their Blog 100 list.
    - Relocated to San Diego, California from Brooklyn, New York.
  - September 2005
    - Published a short piece in the October issue of Popular Science in the How 2.0 secion called Your Gear.
    - Two permanent associate editors join me at Lifehacker, upping the editorial team to three.
  - August 2005
    - Published "Ask the Geek" column in September issue of Laptop magazine.
    - Published Lifeblogging with the Nokia 7610 review at The Digital Journalist.
    - Took a posting sabbatical from Lifehacker, managing guest editors from afar.
  - July 2005
    - The Christian Science Monitor calls Lifehacker "A good way to waste time online."
    - Published "Ask the Geek" column in August issue of Laptop magazine.
    - Published "Hot Weather Hacks" feature on E! Online.
    - Forbes magazine lists Lifehacker in its 2005 "Best of the Web."
  - June 2005
    - Time magazine lists Lifehacker as one of its "50 Coolest Web Sites 2005."
  - May 2005
    - The New York Times stops by Gawker and quotes me in "A Blog Revolution? Get a Grip."
    - The Morning News awards Lifehacker a 2005 Editors' Award for Online Excellence.
  - March 2005
    - Spoke on the "DIY Now Or Someone Else Will" panel at the South by Southwest Interactive Festival.
    - Published "Ask a Geek: Can I Use My Own Songs as Ringtones?" in the March issue of Popular Science.
  - February 2005
    - PC Magazine mentions a Firefox extension I wrote, About This Site, in their "Top 15 Firefox Extensions."
  - January 2005
    - Launched Lifehacker, a Gawker Media weblog on productivity, software, tips and tricks.
    - The BBC quotes me in an article entitled "IT support for your parents" for an article I wrote called "How to fix Mom's computer."
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